Reach us
Find Us in Richmond
Local detail
What We Are Called Out For
Most of our calls come from the housing stock that went up between 1972 and 2014 around here, with the median build year sitting at 1987. That range covers a lot of torsion spring setups that were standard for their decade but aren't always what's on the shelf today, along with openers that have outlived their original logic boards. Across the 13 named areas we work, the bulk of homes are 1980s and 90s construction, which tends to mean steel sectional doors on galvanized track, sometimes with the rollers and hinges still original.
We see broken springs, cables that have frayed through, openers that grind but won't lift, and panels dented from a backed-into car or a storm-blown branch. Richmond sits in a moderate heat climate band, so we don't get the brutal freeze-thaw cycles that crack hardware in colder regions, but UV and summer heat still take a toll on weatherstripping, plastic idler pulleys, and opener gears over the years. If your door is sagging on one side or your opener clicks without moving the door, that's a call for us, not a YouTube fix.
What we don't do: full home remodeling or structural garage work. If your issue turns out to be the framing around the door rather than the door system itself, we'll tell you straight instead of taking the job anyway.
The area
Who You Are Dealing With
Richmond Garage Door Pros works out of 10401 S Mason Rd Building C, Richmond, TX 77406. We serve the immediate area and the nearby communities listed in our service area, from Cumings just 2 miles out to towns like Needville, Simonton, and Wallis at the 14 to 18 mile mark.
The area we cover includes roughly 12,455 households, with about 8,495 of those being owner-occupied houses, and a median household income of $72,853. That mix means we're working on everything from starter homes to larger properties, and the jobs vary accordingly - a single torsion spring on a two-car door in one neighborhood, a heavier dual-spring setup with a commercial-grade opener in another.
We're not a national chain with a call center routing your request to whoever's closest. When you call the number below, you're reaching the company that will actually show up at your door.
What we find
What Comes Next
Call 12816195998 and tell us what the door is doing - or not doing. A door that won't budge, a spring that snapped with a loud bang, an opener that runs but the door doesn't move: the more specific you can be, the better we can plan the visit.
We'll ask for your address and a general description of the door - size, whether it's got one spring or two, roughly how old it is if you know. If you're near Cumings, Bridlewood Estates, or any of the other communities in our service area, we can usually give you a reasonable idea of what the job involves before a truck ever leaves the shop, since the housing stock in those areas tends to follow similar patterns.
One honest limit: if your door needs a part that's no longer made - which does happen on some of the older 1970s and 80s installs - we may need to order a compatible replacement rather than an exact match, and that can add a few days to the job. We'll tell you that up front, not after we've already started.
How we work
Contacting Us
Phone: 12816195998
Address: 10401 S Mason Rd Building C, Richmond, TX 77406
The fastest way to reach us is by phone. If you're searching for us by name, you'll find more about the company and the work we do at richmondgaragedoorpros.
Questions
Common questions
What areas do you actually serve from your Richmond location?
We work out from our shop at 10401 S Mason Rd Building C, covering Richmond and the surrounding communities - Cumings just 2 miles away, Bridlewood Estates about 5 miles southeast, and out to places like Needville, Simonton, Kendleton, Brookshire, Arcola, East Bernard, and Wallis in the 14 to 18 mile range.
Do you work on older garage doors from the 70s and 80s?
Yes. A lot of the housing stock in our service area dates to the 1970s through 1990s, with the median build year around 1987. We regularly work on original torsion spring setups and aging openers from that era, though sometimes an exact-match part isn't made anymore and we have to source a compatible replacement.
Is there a call center, or do I reach the actual company?
When you call 12816195998, you're reaching Richmond Garage Door Pros directly, not a routing service. We're a single-location company based in Richmond, TX, not part of a larger network.
What should I tell you when I call about a broken door?
Let us know your address, what the door is doing (won't open, makes a loud noise, sags on one side), and roughly how old the door or opener is if you know. That lets us get a sense of the likely issue, especially given how consistent the housing stock is across our service area, before the truck arrives.
Ready when you are
Need a garage door sorted in Richmond?
Richmond Garage Door Pros repairs and installs garage doors, springs and openers in Richmond, TX and the surrounding area.